How we do this consulting thing.
We do targeted projects with defined returns. We start with an initial investigation and report on how things are and how we can help.
Go carefully and incrementally. Move deliberately, break nothing.
It has to be helpful. We care about helping people get the benefits of this tech.
Sure - we use cool technology to do what we do. But ultimately, what matters is improving your business and work, so you can save time, costs, and scale.
Add a bit at a time. Keep shaping until it starts to work well. Do not replace anything in any hurry. Apply this to processes, tools, and changes in how people work.
We believe in replacing job roles, not people. We give your expert people more time so they can do more work, do more valuable work, or both.
Not all changes go well. Have a backup and a rollback plan in case things don't work out or there's an emergency. Never fully move to new tech until it's proven itself in all scenarios.
Your work is already complex. We try not to make you learn new tools, though it's not always possible.
Anything customer-facing, or anything irreversible, must be inspected before being carried out. We include human inspection steps in every automation.
Work on one project at a time for you until delivery.
Defined projects with high impact on a function, process, or team's work.